How to Fix Xbox Controller Headphone Jack (Easy Guide!)

How to Fix Xbox Controller Headphone Jack? When the Xbox One controller's headphone jack fails, the following symptoms may occur: You can't hear what others are saying, and they can't hear what you're saying. Although you can hear, the audio quality is poor. Your headset stops working one day and then works perfectly the next.

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How to Fix Xbox Controller Headphone Jack

Unplugging and replugging the headset may temporarily solve the problem, but there are other more long-term solutions you can try.

According to many Xbox users around the world, an audio problem with the Xbox One controller occurs frequently. The microphone may stop working, or your headset may continue to buzz, rendering you unable to hear sound through your Xbox One headset. 

It may also prevent users from recording their voices. It's extremely inconvenient to experience Xbox One Controller Headphone Jack Not Working while playing games. But you should not be concerned. Some effective solutions are provided below. By following these solutions, you can easily resolve such a problem with the Xbox One controller.


Numerous Xbox customers claim that the audio issue with the Xbox One controller happens regularly. Your Xbox One headset may continue to buzz or the microphone may cease working, which will effectively prevent you from hearing the sound.

Additionally, it can prevent users from recording voice. The Xbox One Controller Headphone Jack Not Working while Playing Games is Very Annoying. You shouldn't worry, though. Following are a few sensible fixes. By using these techniques, you can easily fix a similar Xbox One controller issue.

How can a damaged headphone jack be removed from a controller?

A controller's broken headphone jack can be removed in a few different methods. One method is to pry it out with a little screwdriver. Another option is to use a tool that is especially made to pop the jack out.

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How to Fix Xbox Controller Headphone Jack

Are Xbox controllers prone to breaking?

Since it mostly relies on the particular controller and how frequently it is used, there is no conclusive answer to this question. Although some controllers could be more prone to breaking than others, on the whole, they ought to endure for a while.

What Causes the Xbox One Controller Headphone Jack to Fail?

When the headphone jack on an Xbox One controller stops working, it's usually due to a hardware or firmware issue. Because the Xbox One controller headphone jacks aren't soldered in place, they can become loose over time. When this happens, your Xbox One may fail to recognize your headset or provide poor sound quality.

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When something else is to blame for audio problems, the headphone jack is sometimes blamed. Damaged headphone connectors, a muted gaming headset, or incorrectly configured privacy settings, for example, can all present as headset jack issues.

There is no specific cause for the Xbox One mic issue. Several factors can cause the Xbox One headset to lose sound. Before you begin to fix the problem, consider the following possible causes:

The first and most obvious cause is a faulty headphone socket on your Xbox One controller. When the headphone socket is not properly connected to the motherboard, you may experience audio problems with the Xbox controller. It could be the Xbox controller's audio input jack or the cord, which is damaged or not working.

Internal hardware or software issues on both the Xbox One controller and the device you're attempting to connect are also possibilities.

If your Xbox One controller is out of date, you may experience audio issues. This is most common when using a first-generation controller. As a result, you should always use an up-to-date controller.

This error occurs when the batteries are depleted. When you play audio or attempt to record, the batteries become unable to provide the power required by the Xbox controller to run audio.

Incompatible headsets are important because using the Xbox One controller headphone results in no sound. Before purchasing any headset, make sure it is compatible with your Xbox One controller.

The Xbox One controller headphone jack may not work due to a connection error between the headphone jack and the port. This is a common cause when users unintentionally fail to properly connect the 3.5 mm jack to the headset port. As a result, they were unable to hear anything through the headset.

So you know why your Xbox One controller's headphone jack isn't working. It is time to find solutions. Continue reading to learn about some viable solutions to your Xbox One audio problem.

Alternative Video: How to FIX Headphone Jack On Xbox One Controller


How to Replace the Xbox One Controller's Headphone Jack

Try these fixes in the order listed, and see if your headphones work after each step.

  1. Disconnect the headset from the controller, then firmly reconnect it. The most common cause of Xbox One headset malfunction is a faulty connection between the headset and the controller. Unplugging the connector and then firmly plugging it back in usually solves the problem.
  2. Examine your privacy settings. To ensure that the microphone is not muted, press the Xbox button on the controller and navigate to Settings > All Settings > Account > Privacy & online safety > View details & customize > Communicate with voice and text.
  1. Check that the headset is not muted. Depending on the headset, the adapter may have a mute button or an inline mute button. To see if it helps, press the mute button and try increasing the volume.
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How to Fix Headphone Jack on Xbox One Controller - Easy Steps
How to Fix Xbox Controller Headphone Jack
  1. Take a look at the Xbox One headset, cord, and connector. If you notice any damage to the headset, cord, or connector, the problem may be with the headset rather than the controller. Repair the wires or buy a new headset if the cord is frayed or the wires inside are broken. If you see any debris on the connector, such as dirt or food, clean it with a cotton swab dipped in rubbing alcohol.
  1. Switch to a different controller and headset. This is the best way to ensure that the issue is with your controller rather than the headset.
  1. Firmware should be updated. Update the Xbox One controller firmware if the headset works with a different controller on the same Xbox One console.
  1. Examine the controller's headset port. Examine the headset port on the controller with a flashlight. If you see any debris, remove it with a small tool such as a toothpick or tweezers.
  1. The headphone jack should be replaced or repaired. If the headphone jack still doesn't work after trying the above fixes, and you tried different combinations of controllers and headphones to rule out a controller problem, the jack is most likely bad.

How to Replace the Headphone Jack on an Xbox One Controller?

If you have the necessary tools, you can disassemble the controller to see if the headphone jack is loose. If the jack is loose, try reseating it, repairing it, or replacing it with a new headphone jack component. Here's how to disassemble your Xbox One controller and repair a broken headphone jack:

1. Remove the panels from the sides of the Xbox One controller with care.

2. Take out the five hex screws that hold the controller together.

3. Remove the controller's front and back covers.

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4. Look at the headphone jack. If it's loose, it's probably time to replace it.

5. Remove the two screws that hold the upper circuit board in place.

6. Lift the upper circuit board carefully and inspect the headphone jack.

7. If the metal prongs on the headphone jack component are flattened, gently pry them out with a small implement such as a toothpick.

8. Replace the headphone jack, secure the upper circuit board, and inspect the headphone jack to see if it is still loose.

What Causes the Xbox One Controller Headphone Jack Not Working Error?

When the Xbox One controller's headphone jack stops working, it is usually due to a firmware or hardware issue. The jack itself could be damaged or dirty, or the controller firmware could be outdated. 

Furthermore, these issues can sometimes be explained by the jack of your headphones when something else is entirely to blame. A faulty or dirty headphone connector or cable, as well as incorrectly configured privacy settings or a muted headset, can all appear to be problems with your headset jack.


You now understand the causes of the Xbox One controller headphone jack not working. You also understand how to resolve the Xbox headset not working issue. Which of the solutions provided worked best for you? Please let us know in the comments section below. If you are still experiencing an Xbox One headset with no sound, please let us know.

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How to Fix Xbox Controller Headphone Jack

FAQs About How to Fix Xbox Controller Headphone Jack

What should I do if my Xbox One controller does not recognize my headset?

If your Xbox One controller isn't recognizing your headset, make sure it's not muted and turn up the console audio input. Then, clean the controller and headset, update the firmware on the controller, and power cycle the console.

What is the size of the Xbox One controller's headphone jack?

Because the Xbox One controller uses a standard 3.5mm audio port, a headset with a 3.5mm jack is required.

How do I use a wireless Xbox One headset?

Because the Xbox One lacks Bluetooth support, you must use a compatible adapter to connect an Xbox One headset wirelessly. Microsoft's wireless protocol must be supported by your headset.

How do I connect and use a USB headset with my Xbox One?

To use a USB headset that plugs directly into your console, it must be Xbox One-compatible. The majority of non-gaming USB headsets will not work.

Trina Oralde

I'm a tech writer and contributor who covers the latest in gadgets and technology. I keep my finger on the pulse of the tech world, so you don't have to. Stay up-to-date on the latest with me!


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