Why Are My JBL Headphones Earbuds Not Charging? (Ultimate Guide!)

Many people complain that one of their JBL earbuds stops charging after a while. This can occur with any JBL wireless earbuds.

Cleaning the charging pin connections, ensuring that the charging pins retract properly, and turning your earphones on/off to get them to re-pair with each other and your devices are all solutions to JBL headphones/earbuds not charging.


Why Are My JBL Headphones/Earbuds Not Charging?
Why Are My JBL Headphones/Earbuds Not Charging?

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JBL headphones come in a variety of styles. Some headphones are over-ear, while others are in-ear. They include a rechargeable battery and a charging station.


The charge time and battery life differ between models. All JBL Headphones, on the other hand, have an efficient and powerful battery.

1. Give Some Time

A fully charged battery takes longer to charge. When you connect the charger to your JBL headphones, the LED indicator illuminates but does not turn on. You should keep your headphones on for a while. Allow at least 30 minutes for it to charge. Then, try putting on your headphones.

2. Use a Charging Cable That Is Compatible

A poor-quality charging cable could be the cause of your JBL headphones not charging. Use the original micro USB charging cable that came with your JBL headphones at all times. Connect your JBL headphones to a compatible micro-USB port.

Surely, they will charge now. Also, make sure that you are using the original charging cube. Do not use incompatible charging tools for your JBL headphones. They can damage your devices.

3. Test the Charging Tools

The majority of JBL products include a micro-USB charging cable as well as a charging cube. Plug one end of the cable into the charging cube and the other end into the headphones’ remote. As a result, the problem could be in either of these two parts. Connect the same micro USB charging cable to another pair of headphones.

The LED indicator will tell you whether or not it is operational. If it still does not work, replace the charging cable or charging cube. This way, you can determine which component failed. If both are operational, continue reading to learn how to fix your JBL headphones that are not charging.

4. Check the Power Supply

The JBL headphones can be charged via an electrical outlet or via your computer. If you’re charging them with a computer, make sure the computer is turned on. The computer should not be put to sleep or hibernate. Your computer’s battery should be charged and not depleted.

Check the performance of your JBL headphones if you are charging them directly from a wall outlet. Whether or not it delivers power. If you’re using an extension, it could be broken. As a result, you should double-check all of these connections.

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5. Clean the Charging Ports

We don’t usually bother cleaning the charging ports. However, it is one of the major causes of the charging problems. Dust accumulates in the charging ports over time, causing the charging cable to fail to function properly.

As a result, your JBL headphones are unable to charge. So, clean both ends of the micro-USB cable as well as the charging port on your JBL headphones.

Clean the charging port on the charging cube as well. You can clean these ports with a small paintbrush or an air cane. However, be gentle when cleaning and avoid damaging any delicate components.

6. Reset Your Headphones

Many problems, including the charging issue, can be resolved by resetting your JBL headphones. The method for resetting JBL headphones may differ slightly depending on the model.

However, the general procedure is outlined below;

  1. Find the power button on your JBL headphones. To turn off your device, press the button.
  2. When you turn off the headphones, you will hear a confirmation sound or music.
  3. Long-press the ‘Volume UP’ and ‘Volume Down’ buttons simultaneously. Hold the buttons down for at least 20 seconds.
  4. When the headphones make another sound, press the release button.
  5. You’ve now successfully reset your headphones audio. Charge them once more.

7. Look for the Hardware Damage

If your JBL headphones are still not charging after following all of these steps, it is likely due to hardware damage. Examine your headphones’ charging port; it may be broken. In this case, the port will need to be repaired or replaced.

The charging port is also fine, but your headphones are still not charging. This is most likely due to a failed or expired battery. A new battery is required for your JBL headphones. The battery can be changed at home. However, if your headphones are still under warranty, it is best to contact JBL customer service.

JBL Earbuds Won't Charge
JBL Earbuds Won’t Charge

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If both of your JBL earbuds’ blue LED indicator lights are on and stay on a solid color, you’ll know they’re charging. If one of those lights is turned off, it may indicate that there is a communication problem between the charging pins and the earbuds.

It could also indicate a misalignment in the pairing of the headphones. In the sections below, we’ll go over some solutions to these common JBL speaker problems.


Step 1: Check Pins

Check to see if the pins on the inside of the charging case are pushed in. There will be three, and they will connect to the earbuds to allow charging to take place. Make use of a small pair of pliers and be careful.

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Step 2: Push the pins up and down

The second thing you should do with the pins is to make sure they are all the same length. Push them to the ground. One or two of them may not be extending as far as they should to connect to the earbuds. Push and pull on the pins to ensure they are retracting and expanding the same amount.

Step 3: Clean Charger Contacts

The third step is to ensure that the contacts are clean. If you look at your pins or earbuds after a while, you’ll be surprised at how much dirt has accumulated around them.

This could be the cause of your earbuds not charging due to a poor connection. Wipe away as much grime as possible with a microfiber cloth. If your pins are having difficulty retracting, this will almost certainly help with that connection issue as well.

Step 4: Clean Earbud Contacts

The last thing to look for is holes in the earbuds themselves. If you turn your earbuds around, you’ll notice three holes. When charging, the connection pins go into these holes. You’ll want to keep these clean as well because they will accumulate earwax, grime, and dirt over time.

Clear out the recesses inside the three holes with a paper clip or a toothpick. Make sure to be gentle because you don’t want to damage the metal contact. You should be able to see through to the metal contacts once you’ve cleaned out the three holes. You can now try putting them back in their charger.

You should see the light appear indicating that contact between the pins and the charger has been made and charging is in progress. If you still do not see the charging indicator light, try wiggling the earbud around a little from side to side. This ensures contact is made.

Alternative Video: JBL Speakers Not Charging

JBL Earbuds Not Charging


If your left earbud is not working, but your right one is, don’t worry. There are still many things you can do to solve this problem. 

Step 1: Disconnect Bluetooth

The first step is to disconnect Bluetooth from your phone or whatever device your earbuds are connected to. We don’t want anything connecting to our earbuds while we’re troubleshooting the issue.

Step 2: Remove the left earbud

Remove the left earbud. This should turn it on, and the LED should begin to blink. If it isn’t flashing, you may have a different issue. Assuming your LED indicator light is blinking, you want to hold the side down for about 10 seconds to turn it off.

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Step 3: Turn Off Right Earbud 

As soon as it is powered off then take the right earbud and repeat the same process:

  • When you take it out, it will begin trying to connect
  • Hold the side down for 10 seconds
  • The JBL earphone will power off 

Step 4: Turn ON Left and Right Earbuds

Return to the left earbud. To turn on your left JBL earbud, press the button. Once your left earbud is turned on, quickly press the button on the side of the earbud three times, 1, 2, 3. As a result, your LED indicator light will turn blue and flash blue and white.

You should leave it in this position for a moment while you do the same with the right earbud. They are now both in pairing mode, and the left JBL earbud – the one that wasn’t working – will not turn solid blue, indicating that it has paired with the other earbud.

Step 5: Turn On Bluetooth

Now you can go back to your device, turn on the Bluetooth, and it should be able to reconnect with both headphones working without any trouble.

CONCLUSION on JBL Not Charging

This is the ultimate guide to repairing your JBL headphones that aren’t charging. We have given you the best solutions to this problem. We hope your JBL headphones have started charging by now.

However, if they have a hardware problem, you must consult a technician. You could also think about purchasing new headphones. It all depends on your budget and the cost of the repair.

Troubleshoot BL Headphones/Earbuds Not Charging
Troubleshoot BL Headphones/Earbuds Not Charging

FAQs About JBL Charging Issues

Why won’t my JBL earphones turn on or charge?

If your JBL headphones aren’t turning on, make sure the battery is fully charged. Perhaps it is not properly charged or drained. Allow the headphones to charge by leaving them plugged in. Another possibility is that the charging cable or adapter is not working properly.

Why aren’t my wireless headphones working?

If the headphones’ power does not turn on, the battery may not be properly inserted or the battery may need to be replaced. To troubleshoot this problem, look at the following items.

Why is my Bluetooth headphones not turning on?

You may need to perform a hard reset. Connect your headphones to a powered USB charger or port. Hold the volume – and multifunction button (this is the power button) simultaneously while it is plugged in. Your headphones should be reset as a result.

Barry Moroney

Hi, Barry here. I'm a tech writer and blogger. I write about the latest technology, gadgets, and software. I also provide the best how-to and guides on the latest sound systems. I'm always excited to share my knowledge with others!


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